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Bullet #Title
70Planning a Web Site
Hide details for MarketingMarketing
60Small Packages
68Presentation Tips
Hide details for MeasurementMeasurement
9The Performance Matrix
16Customer Service Measures
17Customer Satisfaction Index
19Employee Satisfaction Index
20Internal Service Index
43Measurement: Keeping Score
51The IS Internal CSI
62A Measurement Bibliography
64Rewards
67The M-IQ
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69HPMD Newsletter, Vol. 1 Iss. 1
Hide details for ProcessProcess
6Values Clarification
22Brainstorms
54Holding the Effective Meeting
55Meeting Proverbs
63An NLP Bibliography
66A Team Building Bibliography
68Presentation Tips
Hide details for Product ManagementProduct Management
7Product Management Proverbs
34Product Management Overview
65A Product Management Outline
Show details for Project ManagementProject Management

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