LTYM - The Telephone as an Anchor

The Telephone as an Anchor, #79
LTYM >

Please note that this letter is in-process; the following are my notes

Dear Adam,

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VOIP - killer application: UI already known
Child Psychology: anchoring new concept (grammar) to something kids already know (train).
Making these connections is part of an IT Manager's job: the translator (See Kurt Hausafus story.)

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References...

Takeaways:

System adoption by anchoring to what is known

Discussion Questions:

For Further Reading: