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 | Description | Synopsis | |
 | Disaster Recovery Planning |
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 | HR Applications |
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 | Internet Applications |
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 | IT Strategy & Planning |
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 | Notes Applications |
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 | Product Management Strategy |
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 | Quality Assurance Testing |
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 | Scorecard Applications |
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 | Scorecard Consulting |
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| IT Measurement Program | For the IT division of a Fortune 100 international financial information provider, led a cross functional team through the process of identifying their constituents and critical success areas. The result was a daily, one page summary of balanced scorecard measures that focused attention on increased reliability and customer service. |  |
 | Seminar |
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 | Survey |
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