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| | Description | Count | Synopsis | |
| Measurement |
| 2 | | |
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| Applications |
| 1 | | |
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| Consulting |
| 1 | | |
| | IT Measurement Program | | For the IT division of a Fortune 100 international financial information provider, led a cross functional team through the process of identifying their constituents and critical success areas. The result was a daily, one page summary of balanced scorecard measures that focused attention on increased reliability and customer service. | |
| Operations |
| 1 | | |
| Product Development |
| 3 | | |
| Service |
| 2 | | |
| Strategy |
| 5 | | |
| 13 | | |
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